Dan + Shay Address Technical Difficulties During ACM Performance

The duo was still grateful to be a part of the show.

Dan + Shay Address Technical Difficulties During ACM Performance
Dan + Shay perform for the 56TH ACADEMY OF COUNTRY MUSIC AWARDS™. Hosted by Keith Urban and Mickey Guyton, the 56TH ACM AWARDS™ will be broadcast Sunday, April 18 (live 8:00-11:00 PM ET/delayed PT) on the CBS Television Network, and available to stream live and on demand on Paramount +. Photo: Jon Morgan/CBS ©2021 CBS Broadcasting, Inc. All Rights Reserved

Dan + Shay performed their latest single, “Glad You Exist,” from the Bluebird Café on the ACM Awards on Sunday, April 18th. During their performance, the duo experienced a technical difficulty which caused the audio to be out of sync from the video. Some fans were quick to point out this problem on social media, with some assuming the duo was lip syncing, but Dan + Shay cleared up the problem on their socials after the show.

“Hey y’all, just wanted to take a quick second to address this,” they wrote. “There was a technical difficulty during the television broadcast of our @acmawards performance, and the audio/video was out of sync. It’s just one of those things that happens sometimes, especially with performances being filmed in different locations and is no one’s fault. We were bummed when we found out, but honestly just grateful for the opportunity to be there.”

They also sent their thanks to the Academy of Country Music and CBS for creatively producing the show in the midst of the ongoing pandemic.

“Gotta give major props to the @acmawards and everybody at @cbstv for putting together an AMAZING show, given the crazy circumstances of a global pandemic,” they wrote. “Thanks so much to our fans for the kind words and support on social media tonight, and for being patient with the whole situation. We love y’all and are so grateful for everything you have given us. and to win duo of the year for the 3rd year in a row…truly speechless. Hope y’all have a great night, and seriously, thank you. We’re the luckiest guys in the world.”

In addition to performing, the duo also took home the award for Duo of the Year and accepted the award on the Bluebird Café stage.